We’d Love to Hear From You

Hey there! Remember the last time you reached out to a company and got a canned response? Yeah, we hate that too. At HikeHub, we’re different—because we’ve been where you are. Our founder, Alex, still replies to every single email personally. It’s a tradition that started back in 2018 when we were just a tiny team working out of a garage in Mexico Beach. Crazy, right?

Your Voice Matters

Honestly, we don’t just say this—we mean it. Whether it’s a question about your order, a suggestion to improve our gear, or even just a story about your latest hiking adventure (we live for those), drop us a line. Last month, a customer’s feedback led us to redesign our best-selling backpack—and sales jumped by 35%!

Get in Touch

• Address: 1814 US Highway 98, Mexico Beach, FL
• Company: FORMA Studio (yep, that’s our legal name!)
• Email: [email protected] (usually reply within 12 hours)
• Phone: +1 188-607-9085
• Hours: Monday–Friday, 9am–6pm PST—but we often check messages on weekends too.

P.S. Need help ASAP? Try our live chat—it’s manned by real humans, not bots. Though we do have an office dog named Summit who occasionally naps on the keyboard.

Why Reach Out?

Look, we get it—contact pages are usually forgettable. But here’s the thing: last year, a customer’s email about a defective zipper led us to switch suppliers entirely. Now our jackets are 100% waterproof. So really, your message could change everything. What’s on your mind?